Brief description
The customer asked to fix the problem of the refrigerator, as it stopped freezing properly. After that, our specialist went to his house, made a diagnosis, and offered several solutions to the problem. The repair took only 4 hours, after which the customer was issued a warranty check.
I want to say a huge thank you to specialist Jim for the work done. I am very happy!
Executed work
Our technician arrived at the client’s location with the required replacement part, which was delivered at no additional charge. The installation process was carried out with precision and completed within just 4 hours, minimizing any inconvenience to the customer.
- The replacement component was sourced and delivered to the client's address free of charge, with no hidden fees involved.
- The specialist efficiently installed the new part, restoring the appliance to its optimal working condition in under 4 hours.
- Once the repair was finalized, our technician walked the client through essential maintenance tips to help prevent future breakdowns and extend the appliance's lifespan.
- The client expressed complete satisfaction, noting that her Nova refrigerator was performing exactly as it did when it was new.
- As a standard part of our service, an official warranty certificate was handed over to the client upon job completion, ensuring full peace of mind.
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